Guided pilotRestaurant-aware answers
Give callers an answer without pulling someone away from service.
Phone AI uses current restaurant information to answer supported questions about the store, hours, menu, prices and options.
Phone AI for restaurants
An AI phone agent that knows the restaurant.
Answer questions, build supported pickup orders, check order status and hand off with context.
Guided pilot · Setup, number availability and supported workflows vary
From ring to answer, order or handoff.
Incoming callQuestion or pickup order
Restaurant informationHours · menu · order status
Common answer
Confirmed pickup
Staff handoff
After the callTranscript + short summary
Guided pilotSupported pickup orders
Turn the call into a confirmed restaurant order.
The caller chooses available items, hears the order and subtotal, and confirms before it is placed. Current phone orders use payment at pickup.
Guided pilotKeep a person within reach
Hand off the call without throwing away the context.
When the workflow cannot continue, or the caller asks for staff, TMenu can transfer the call. The restaurant can receive a searchable transcript, actions taken and a short summary.
Product direction
One guest-service case across every conversation.
TMenu is moving toward a shared case across phone, web and future messaging channels, carrying the request, draft order, tool history and next step into a human handoff.
Questions
What restaurants ask.
Can Phone AI take reservations or delivery orders?
Not in the current verified pilot. Current supported workflows focus on restaurant information, pickup orders, order status and staff transfer.
Can a caller pay by card on the phone?
No. Current Phone AI orders use payment at pickup.
Which languages does Phone AI support?
Restaurant greetings can be configured in English, French or Chinese, and the conversation can follow the caller’s language. Availability remains part of the guided pilot.
Start with TMenu
Which calls interrupt your busiest service?
Create your account and begin with the restaurant information you already have.
Get started