17471432 CANADA INC., operating as TMenu AI (“TMenu”, “we”, “us” or “our”), operates tmenu.ai and related services, including our sign-up portal at signup.tmenu.ai (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit a lead form, create an account or use the Service.
By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Information we collect
1.1 Information you provide
We may collect information you provide directly, including:
- Name, email address and phone number.
- Restaurant or business name, address and city.
- Point-of-sale information, such as whether you use Square, Clover or Toast.
- Messages and other details submitted through forms, chat or email.
1.2 Information collected automatically
When you use our websites or Service, we may automatically collect:
- Internet Protocol address.
- Browser, operating system and device information.
- Pages visited, time spent and interactions.
- Referring website or campaign information.
- Analytics, diagnostics and performance data.
1.3 Information from advertising platforms
If you submit a lead form through an advertising platform such as Meta or Google, we may receive the contact details and answers you submit, along with the submission timestamp and campaign information.
2. How we use information
We may use personal information to:
- Provide, operate and support the Service.
- Create and manage accounts.
- Deliver onboarding, setup and customer support.
- Send service communications and product updates.
- Improve our website, marketing and user experience.
- Measure advertising and conversions.
- Detect fraud, abuse, security issues and technical problems.
- Meet legal and regulatory obligations.
3. Legal bases for processing
Depending on the circumstances and applicable law, we process personal information based on consent, performance of a contract, our legitimate business interests or compliance with legal obligations.
6. Advertising and analytics
We may use services such as Meta Pixel or Conversions API, Google Ads conversion tracking and Google Analytics. These providers may use cookies or similar technologies under their own privacy policies.
7. Data retention
We retain personal information only as long as reasonably necessary to provide the Service, maintain business and legal records, resolve disputes, enforce agreements and meet legal obligations.
8. Security
We use reasonable technical and organizational measures designed to protect personal information. No Internet transmission or storage system can be guaranteed to be completely secure.
9. International data transfers
TMenu is based in Canada. Our service providers may store or process information in Canada, the United States or other jurisdictions. Information may therefore be subject to the laws of those jurisdictions.
10. Your rights
Subject to applicable law, you may request access to or correction of your personal information, ask us to delete information, or withdraw consent where processing is based on consent. Some information may need to be retained for legal or operational reasons.
To make a request, contact us using the details below. We may need to verify your identity before responding.
11. Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the date above. Where required, we will provide additional notice.
13. Contact us
For privacy questions or requests, contact:
17471432 CANADA INC., operating as TMenu AIEmail: hello@tmenu.ai
Website: tmenu.ai
Meta Lead Ads note
If you submitted information through a Meta lead form, Meta also processes that information under its own privacy policy.